Yale Sync Home Alarm

How do I Install my Yale Sync Alarm?

Please follow the quick start guide provided in your kit. All accessories in the kit are pre-linked and wire-freee, making installation quick and simple. You will need to download the Yale Home App to create an account and configure your alarm settings.

Or view Yale’s ‘How to install’ tutorial video on YouTube here.

What do the LEDs on the Smart Hub mean?

1.Network LED (Green)
LED ON: Connected to Yale Home server
LED OFF: Disconnected from Yale Home server

2. Fault Status LED (Amber)
LED ON: System Fault. Check the App History Log to know more about the fault reported
LED Flash:  AC failure. Check the Smart Hub is correctly connected to the main power
LED OFF: System normal

3. Panel Mode LED (Red)
LED ON – System in Full Armed Mode
LED FLASHES – System in Part Armed Mode
LED OFF – System in Disarm Mode

 

What height should I position my PIR’s for optimum performance?

The best height is between 1.8m and 2.1m above floor level, situated in the corner of the room.

How do I set up Geo-location?

To enable the feature:

Go to the app menu, select “Settings” >”Users”>”Notification Settings”>”Geo-notification Settings”.

Enable the features and save your home location on the map.

  • For Android users, please make sure you have Home app 2.0.0 version or later.
  • For iOS users, please make sure you have Home app 2.0.2 version or later
How do I set up Philips Hue?
In the Yale Smart Home app select Settings from the burger menu in the top left of the screen and select ‘Hue Lights Settings’. Then follow the on-screen instructions to link your Hue account to your alarm system.

In the app screen select Settings from the menu in the top left of the screen. Then select 'Hue Lights Settings' and follow the on-screen instructions to link your Hue account to your alarm system.
Hue Lights Settings
How do I set up Alexa?

How do I set up Alexa?
In the Alexa app do the following to enable the Yale Smart Living custom skill –
• Open the Alexa App, tap the 3-Bar-Menu and select ‘Skills’
• Search for  ‘Yale Smart Living” in the search bar
• Select ‘Yale Smart Living’ skill in the result page
• Select ‘Enable’
• Enter the Yale Home app username and password

Supported Devices
• Power Switches
• Locks
• Alarm
• Door Contacts

The following phrases can be used –

‘Alexa, ask Yale Smart Living is the alarm armed?’

‘Alexa, ask Yale Smart Living to arm my alarm?’
‘Alexa, ask Yale Smart Living is the desk lamp on?’
‘Alexa, ask Yale Smart Living is the back door open?’
‘Alexa, ask Yale Smart Living is the patio locked?’
‘Alexa, ask Yale Smart Living is the alarm armed?’
‘Alexa, ask Yale Smart Living home arm the alarm’

NOTE: The name of devices will vary depending on how you named them in the Yale Home App

You can also ask, ‘Alexa, ask Yale Smart Living how did I name everything?’ to know how what’s your devices name or say “Help” for more information about the Yale Smart Living Skill.

How many accessories can I add to my Sync Smart Home alarm?

The Sync Smart Hub can support up to 40 accessories. The 200m range means you can protect your shed and garage too. If you are ordering additional accessories for your system, please make sure you order accessories with AC- at the start of the product code for compatible products.